#SKILLINK Africa
Frequently Asked Questions
Get started
How do I sign up for SkillLink Africa?
Visit our website, click “Sign Up,” and choose whether you want to register as a freelancer or a client. Fill in your details, verify your email, and set up your profile to get started.
Is SkillLink Africa free to join?
Yes, signing up and creating a profile is free. However, we charge a small service fee on completed projects.
What skills do I need to start freelancing?
You can offer various skills, including writing, graphic design, web development, marketing, and more. Focus on your strengths and showcase your expertise in your profile.
Can I sign up as both a freelancer and a client?
Yes, you can have both freelancer and client accounts, but they must be managed separately.
Is SkillLink Africa available in my country?
SkillLink Africa is designed for African professionals but is accessible worldwide. Check our supported countries on the registration page.
Do I need prior freelancing experience?
No, beginners are welcome! However, having a strong portfolio and well-written profile increases your chances of landing jobs
Build your profile
How do I create a strong freelancer profile?
Complete all sections, including a professional photo, a detailed bio, a list of skills, experience, and a portfolio showcasing past work.
What should I include in my profile summary?
Highlight your expertise, experience, and the services you offer. Keep it clear, concise, and engaging to attract clients.
Can I edit my profile after creating it?
Yes, you can update your profile anytime by adding new skills, experiences, and portfolio items.
How do I get my profile approved?
Ensure your profile is fully completed, follows SkillLink Africa’s guidelines, and does not contain misleading information.
Why was my profile rejected?
Common reasons include incomplete information, lack of relevant skills, or violation of platform policies. Revise your profile and resubmit.
Find a Project
How do I search for projects?
Browse the job board by category or use the search filter to find projects matching your skills.
How do I apply for jobs?
Submit a proposal explaining your skills, experience, and how you can complete the project successfully.
Can I apply for multiple projects at the same time?
Yes, but ensure you can manage the workload effectively.
Start Working
How do I communicate with clients?
Use SkillLink Africa’s built-in messaging system to discuss project details and updates.
Can I work on multiple projects at once?
Yes, as long as you can manage deadlines and maintain quality.
How do I submit completed work?
Follow the client’s instructions and use SkillLink Africa’s submission tools to send your deliverables.
Payment Issues
How do I get paid on SkillLink Africa?
Payments are processed through secure methods like bank transfers, mobile money, and e-wallets.
When will I receive my payment?
Payments are released once the client approves your work. Processing times depend on your chosen withdrawal method.
What should I do if a client refuses to pay?
Report the issue to SkillLink Africa’s dispute resolution team. We hold funds in escrow for protection.